FAQ

To book a rental, simply visit our website or contact our customer service team. You can browse available options, check prices, and make a reservation online.

We offer a diverse range of luxury cars, including sports cars, SUVs, and sedans, to suit your preferences and needs. Specific vehicle availability may vary by location.

Our vacation homes are equipped with a wide range of amenities, including fully stocked kitchens, Wi-Fi, linens, towels, and often access to private pools, hot tubs, or other recreational facilities. Specific amenities vary by property.

Yes, we offer one-way rentals, allowing you to pick up a car at one location and return it to another within our service areas. Additional fees may apply.

Some of our vacation homes are pet-friendly, while others may have restrictions or fees associated with bringing pets. Please check the property details or contact us for specific information about pet policies.

We offer insurance options as part of the rental agreement. You can choose from various coverage levels, including collision, liability, and personal injury protection. Alternatively, you can use your personal insurance, subject to approval.

Detailed check-in and check-out instructions will be provided before your arrival. Typically, you'll receive a key code or be met by our property manager to facilitate a smooth transition.

We have a 24/7 customer support team ready to assist you with any issues or emergencies. Please contact us immediately, and we will work to resolve the situation promptly.

Cancellation policies vary depending on the type of rental and the duration. Details of our cancellation policies are available during the booking process and in your rental agreement.

Yes, you can usually modify your reservation, subject to availability and any applicable fees. Contact our customer service team to make changes to your booking.

Yes, there are minimum age requirements for renting cars, and they vary by location. Typically, renters must be at least 21 years old and possess a valid driver's license. Age requirements for vacation homes may also vary.

Payments can be made online through our secure payment portal using major credit cards. We accept various payment methods, and specific payment instructions will be provided during the booking process.

If you have any additional questions or require further information, please don't hesitate to contact our customer service team. We are here to assist you in planning a memorable and hassle-free rental experience.